Frequently Asked Questions

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Frequently asked questions

Welcome to the FAQ section for The Go-To Crew Electric! Here, we answer some of your most common questions about our services, pricing, and more. Whether you're a longtime customer familiar with Brickhouse Electrical or just getting to know us under our new name, we're here to provide clear, helpful information.

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  • What services does The Go-To Crew Electric offer?

    We offer a comprehensive range of electrical services for both residential and commercial properties. This includes routine maintenance, repairs, complex installations, and emergency services. No job is too big or small for our team of certified technicians.

  • How has your service changed since rebranding from Brickhouse Electrical?

    While our name has changed, our commitment to excellence remains the same. The rebranding to The Go-To Crew Electric reflects our dedication to evolving with our clients’ needs and continuing to deliver top-notch electrical services with enhanced focus on customer satisfaction.

  • Are your technicians certified?

    Certainly! At The Go-To Crew Electric, our team is composed of highly skilled and thoroughly certified electricians. They are well-equipped with the most up-to-date tools and extensive knowledge needed to address a broad spectrum of electrical issues. Ensuring the safety and efficiency of your electrical systems is our utmost priority.

  • What are common electrical mistakes made by homeowners?

    Many homeowners often overlook the importance of regular maintenance, which can prevent major issues. Other common mistakes include DIY electrical repairs that can lead to safety hazards, using incorrect or outdated materials, and overloading circuits. We recommend consulting with a professional to handle electrical needs safely and effectively.

  • How do I know if I need emergency electrical services?

    If you encounter signs like burning smells from outlets or panels, frequent circuit breaker trips, or sudden loss of power that doesn’t seem to be a grid issue, it’s important to call for emergency services. These can be indicators of serious electrical problems that need immediate attention to prevent potential hazards.

  • What should I expect when I call for a service?

    When you call The Go-To Crew Electric, you’ll be greeted by a friendly team member who will listen to your needs and schedule a prompt visit. Our technicians will arrive equipped to diagnose and solve your electrical issues with minimal disruption to your daily routine.

  • How do you ensure minimal disruption during electrical work?

    Our technicians work efficiently and cleanly, ensuring that any disruption to your home or business is kept to a minimum. We plan our work to fit conveniently into your schedule and always ensure we leave your premises as tidy as when we arrived.

  • Do you offer any warranties or guarantees on your work?

    We offer warranties on specific services and products, providing our clients with peace of mind that they are receiving quality workmanship.

  • Can you handle electrical work for renovations and new constructions?

    Yes, our team is fully equipped and trained to handle electrical installations for both renovations and new construction projects. We work closely with homeowners, builders, and designers to ensure that the electrical installations meet the specific needs and standards of the project.

  • What is your pricing structure?

    Our pricing is competitive and transparent. We provide detailed quotes before beginning any work, so there are no surprises. Our pricing is tailored to the specific requirements of each job, reflecting the scope and complexity of the work involved. However, we consistently strive to ensure our rates are fair and competitive, making professional electrical services accessible to everyone in our community.

Thank you for considering The Go-To Crew Electric for your electrical needs. Feel free to give us a call for your electrical needs and concerns.

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